The leaders guide to managing difficult employees

 This is a response by Joseph D'Souza to a LinkedIn discussion thread with the above subject.

 This discussion is such a truth in the corporate environment. As a former corporate professional now practising as an executive coach, I can see a little bit of both sides. It is also true that people never leave their employer company, rather they leave their manager. In other words, they leave a failed relationship - or are fired because of it.

I also believe that the topic of this discussion thread is more than just an HR task. All people included have a role.

As I say in my LinkedIn profile: I contend that there is no such thing as 'Business' or 'Organization' or 'Corporation'! There are only PEOPLE having meaningful CONVERSATIONS with each other. Whether it is manager to employee, professional to client, business to business - nothing eventuates without a conversation. Good conversations become better when relationships are respected and nurtured. Therefore tapping the individual's potential first, paves the way for valuing enhanced human being contribution.

To this end, my focus is on the individual. I have created a True North template based on some essential elements of the human being (using profiling instruments). It is amazing how the conversation changes between manager to direct report and between teams. People are even displaying and sharing. I see very real change in conversations, expectations, and performance. I will be happy to send anyone interested a copy of the template. Just email me at: joseph@questunique.com.au.

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